Considerations when restricting records in the Second Lookup field

Contents

Overview

This document lists considerations related to restricting Second Lookup fields based on the selected Account in the Stopwatch, Easy Calendar, and Batch Entry.

Stopwatch, Easy Calendar, and Batch Entry use the same setting

If you select the Restrict Second Records to Account checkbox on the Time Tracking How To & Set Up page, the Second Lookup fields in the Stopwatch, Easy Calendar, and Batch Entry are all restricted based on the selected Account. There isn’t a separate setting for each component.

You cannot restrict Second Records and Autofill/Hide the Account

If you select the Restrict Second Records to Account checkbox on the Time Tracking How To & Set Up page, you can’t also select Autofill Account: Batch Entry/Easy Cal. or Hide Account: Batch Entry/Easy Calendar. The features are mutually exclusive.

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An error message is displayed if multiple relevant checkboxes are selected.

Multiple features use the Custom Metadata records

Second Record to Account Mapping Custom Metadata records are used for the Restrict Second Records to Account feature as well as the Hide/Autofill Account features.

Lookup Filters

If you select the Restrict Second Records to Account checkbox on the Time Tracking How To & Set Up page, Lookup Filters on the Second Lookup field are not applied to search results. The only filtering performed is to restrict records based on the selected Account.

When records are saved to the Salesforce database, Lookup Filter validations are applied and can block the save operation if the Lookup Filter criteria are not met.

Instant Results are not shown

If you select the Restrict Second Records to Account checkbox on the Time Tracking How To & Set Up page, Instant Results are not available in the Second Lookup field. Matching records appear when you start typing in the field.

Only the record’s name is searched

If you select the Restrict Second Records to Account checkbox on the Time Tracking How To & Set Up page, the search for matching records is conducted on the name field of the target object.

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