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Contents

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  1. Navigate to the Salesforce AppExchange.

  2. Log into the AppExchange as the User in the Salesforce org where the App is installed.

  3. Click your picture in the top right, and then click My Installs and Subscriptions.

    1. If you do not see My Installs and Subscriptions this means you are not a System Administrator or do not have the necessary permissions. See this article on how to add these permissions if you are not a System Administrator.

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  4. If you are have more than one Salesforce org, you may need to change the selected org using the Viewing As option.

  5. In the row for the desired App’s listing, click the drop-down arrow on the right side of the listing, and then choose Manage Subscription.

  6. On the Manage Subscription page, you can do the following:

    1. Modify your information.

    2. Add or remove Users/Licenses.

    3. Edit your payment method.

    4. Cancel your subscription.

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